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Clear Language @ Work - Writing in ways customers & employees understand

Clear Language @ Work Inc.

August 2010


Be engaging: Use the active voice wherever possible

Is your writing like a couch potato? Does it seem to drag along without much energy? (…did you just hear your reader yawn?). It may be because you are using the passive voice instead of the active voice. In addition to being dull, using the passive voice often leaves the reader with questions because the passive voice is often awkward and confusing. The active voice means identifying the source of the action. It tells the reader who or what is responsible for the action.

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